All good web designs start with a concept. This allows everyone to know what they are working to, and to decide what they are going to achieve with a design. If you already have some ideas in mind, the concept phase will allow you to convey this to your web designer, making sure they fully understand what you want.

The concept phase of a design is always going to be time consuming, but when you get a design right, it is going to be highly rewarding. There will undoubtedly be lots of going backwards and forwards between people, deciding on the right approach and making changes to the design work.

A good design agency should be happy to create designs for you and work with you on them until you are happy. At the same time, you must put your trust in them and believe that they will give you good advice and do what is right for your business.