Freelancer vs Agency vs In-House

Who should build your website?

Once you decide to build your website, the next question is who you should hire to do it. When it comes to a website build for a small business, there are three options — freelancers, agencies, and full time employment. Each option has its benefits and drawbacks, and we will take a look at them now.

Freelancers

Freelancers are independent contractors that sell their time for web design or web development. If you’re on a budget and just need a simple website, freelancers are good option since you are not paying a whole team.

However, freelancers usually only have one skill set. An example of this would be an incredible designer who is not a good developer. Freelancers also often have limited availability, as they work with other clients. If they take on other projects or get sick, your project is at a standstill.

Agencies

Agencies offer full design, development, support, etc. under one roof. This means there are not one or two people doing several tasks.

Agencies also offer structure and accountability more so than freelancers.

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If there’s a post launch bug, it’s not just one person’s responsibility (even if sometimes they’re hard to reach), it’s an entire team. We would recommend working with an agency for ongoing support or a website that will become more complicated in the future. It also alleviates a lot of the stress that people have with starting a business.

  • Good for: ongoing support, multiple skills in one place, accountability, projects that may grow over time
  • Watch out for: generally a higher cost than a single freelancer, though this usually reflects the wider skill set and support on offer

In-house

Having web development in-house means you’d have to hire or contract full time employees to run your website. Most small businesses this isn’t the best option. Recruiting, training, and paying a salary for a role that might only take up a few hours a month is tough to justify.

In-house teams are great for larger businesses that have a high demand. For most small businesses, full control is nice, but the cost and complexity of hiring in-house isn’t worth the trade off to having a freelancer or agency build and maintain your website.

What Sunneo offers

Positioned as an agency, but more focused on small businesses. You get a team to build and sustain your website, including design, development, tech, and so on. We build your website, and provide service beyond initiation.

Trust us, we value long term relationships.

Whether you require a single order or continuous assistance, we tailor our approach to satisfy you.

There are some important questions you should be asking whoever you decide on. What happens if there is an issue after the launch? Who retains ownership of the website once it is developed? What are the costs and what would constitute an extra charge?

These are a few of those important questions and you should consider asking these to any freelancers or agencies you are considering, including us. The reputable agencies will not hesitate to answer or even bury answers to your important questions in the fine print.

There is no reason for you to limit this decision to one point in time. You should feel open to starting something small and being more ambitious with your approach as your business expands. There are plenty of businesses that relied on a freelancer to create their first business website and switched to an agency to better fulfill their growing needs for continuous support and bigger projects. There is no issue with your business growing beyond what it initially was.

Finding the right approach for your company at your stage is ultimately the correct option.

You can conveniently get in contact with us to get a quote if you feel you are at this stage. We will be happy to assist you.